Accenture Walkin - Customer Support Voice @ Accenture Solutions

Job Description

For quick response Send your resume at ra***********a@ac******e.com

Job Description:
Skills:

Customer Support associate
Non-Technical
0 to 1 years of experience in troubleshooting, (Any customer Support) .
Excellent communication.
Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
Predominantly Voice Interaction support and also through email, chat & remote support.
Communication skill
Effective relationship with the client.

Shift Rotational Shift
Location :Bangalore

Documents : Mandate
10th Markes card
2nd puc marks card
Degree certificates , PDC and all semester marks cards
Pan card , Adhar card, Driving and Identification cards
Previous Company Experience letters , offer letters , Pay slip

Contact person: Rajath Bangera (8296045***)

For quick response Send your resume at ra***********a@ac******e.com

Job Classification

Industry: BPO / Call Centre / ITES,
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Accenture

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Keyskills:   bpo Service Level Customer Service domestic bpo international bpo International Call Center Voice Process call center Customer Support bpo fresher Remote Support callcenter bpo international call centre