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Assistant Community Manager - Hyderabad @ Smartworks

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 Assistant Community Manager - Hyderabad

Job Description

Job description


Key Roles & Responsibilities:

  • Create a collaborative community environment among our members through events and personal introductions.
  • Ensure that buildings are fully operational, and processes are running smoothly
  • Manage the sales process and churn.
  • Team development and growth
  • Manage all KPIs for the building
  • Solve member-related issues to ensure a cohesive community and manage member expectations
  • Identify opportunities and act on them to connect members
  • Supervise move-ins and move-outs for a quality experience.
  • Review daily reports and work with the team to finalize weekly and monthly reports that outline community.
  • Conduct tours to work towards and maintain 100% building occupancy.

Skills & Qualification Required:

  • BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
  • Thrive in a fast paced environment while maintaining excellent attention to detail
  • Strong communication, organization and project management skills
  • 4+ years of experience in hospitality, marketing, or related experience with strong operational focus a plus.
  • 4+ years of people management experience is a must; experience managing teams of 5+ people preferred

Job Classification

Industry: Real Estate (Co-working)
Functional Area: Real Estate (Co-working)
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success
Employement Type: Full time

Contact Details:

Company: Smartworks
Location(s): Hyderabad

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Smartworks

Smartworks is India's largest Workspace-as-a-services (WaaS) provider to Enterprises. Being the only flexible space operator, with a pan India presence in 9 key cities and over 30 centres, we cater to office space demands from large corporations.' With 14%, we stand first on Enterprise-fo...