Account Manager Duties And Responsibilities @ Bajaj Finserv

Job Description

An account manager manages all processes related to clients including data collection and analysis, resolving customer complaints, managing sales, and enhancing the entire customer experience. Their duties include working with different internal teams in order to make sure the clients needs are understood and successfully met.

Account Manager Duties And Responsibilities

The account managers primary responsibility is to oversee all matters pertaining to customer accounts. Following customer onboarding, the account manager is in charge of documenting the clients requirements, concerns, or other requests. Additionally, they are responsible for strengthening current consumer ties and establishing lasting alliances. An account manager is also accountable for maintaining continuous contact with clients, as well as trying to identify the products or services that best meet each clients unique needs. Additionally, they collaborate with different departments as and when required to provide an enhanced client experience

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Keyskills:   multiple good complaints problem reports verbal leadership management communication negotiation customer on critical growth status any take ability skills prepare thinking relationships account solving with written strong opportunities tasks to initiatives handle resolving in identifying clients challenges maintaining