Job Details @ Apex Offshore Services

Job Description

We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Guest Service Representative Responsibilities:

• Greeting guests upon arrival and making them feel welcomed.
• Administering check-ins and check-outs.
• Providing front desk services to guests.
• Assigning rooms and taking care of administrative duties.
• Delivering mail and messages.
• Processing guest payments.

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Keyskills:   guest service reservations customer service front desk guest reservations direct calls guest inquiries check-out procedures excellent guest guest issues