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Customer Care Executive - Mumbai - Kohinoor @ Kohinoor Televideo

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 Customer Care Executive - Mumbai - Kohinoor

Job Description

Responsibilities: Handle all incoming calls from the customers. Pleasantly deal with customers to ensure satisfaction. Respond promptly to customer queries and resolve their issues. Maintain details of enquiries, comments and complaints on CRM. Communicate and coordinate with internal departments. Follow up on customer interactions. Maintain customer database on CRM

Job Classification

Industry: Semiconductors, Electronics
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Kohinoor Televideo
Location(s): Mumbai

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Keyskills:   Customer Care Executive Database CRM

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Kohinoor Televideo

KOHINOOR ELECTRONICS is an electrical/electronic manufacturing company based out of Kohinoor, Calicut University P,, Malappuram, Ker, India.