Since 2001, Info-X has been a premier provider of logistic management software and back-office support services for the global transportation companies in the ocean, air, and ground sectors. Info-X's mission, all along, has been to focus on this niche domain to continuously enhance its ability to help these companies in resolving the business challenges they have been facing due to the changing business dynamics.
Info-X specializes in outsourced back-office services and is a quality-driven, professional, and experienced outsourcing partner. It has been, for the last 15 years, the trusted global partner for several logistics companies in both the US and Europe. Leveraged by Its extensive industry knowledge of logistics and understanding of the complexities involved, it has helped these companies improve their efficiencies, get 99.9% accuracies, and experience cost-reductions of up to 40%.
Info-X business philosophy, all along, has been customer satisfaction. Info-X is proud of its customer retention, which is evidenced by the fact that most of the present Info-X customers have been trusting Info-X with continued outsourcing partnership for 5-10 years.
Info-X has a pool of trained personnel wherein each agent is specially trained in the respective areas of data entry for rate matrix, shipping documents, custom filing, fmc rate filing, cargo tracking and tracing, freight rate management system, accounting work outsourcing and logistic bpo services. The R&D team continuously re-engineers and refines the back-office processes by working closely with clients. All the Info-X services are backed by a robust infrastructure with an advanced communications system and high redundancies for business continuity.