ITyX India Pvt. Ltd. ITyX is an independent software company and internationally well-known provider of self-adaptive software solutions in the core segments Customer Care, ECM (Enterprise Content Management) and mail processing solutions (DMS). Adaptive software is key to automating business processes. This intelligent technology learns from human behaviours as staff members capture and process text-based transactions in mailrooms, service centers and contact centers. ITyX software is used in over 200 companies including Fortune 500, in 24 countries and supports 19 languages.