Senior Manager- Account Management at Medi @ Medi Assist

Job Description

THE COMPANY:

Medi Assist aims to deliver informed healthcare decisions to a billion lives connected by our technology, partnerships and human touch

Explore more:www.mediassist.in /https://www.medibuddy.in

KEY RESPONSIBILITY:

Planning and supervising changes and managing the daily operations of customer service of Accounts under Branch.

Responsible for the efficient functioning of CRM by ensuring that the Team maintain the SLA & TAT

Ensuring the Renewal and Retention of clients allocated to Branch & achieving Operational efficiency of Clients

Managing good Relation with Key stakeholders & conducting weekly / monthly quarterly meetings with the clients/brokers/insurance company to ensure smooth running of the business.

Maintain the Cost Control within the Branch

Ensuring successful transition and stabilization of new business allocated to branch

To Liaison with internal stakeholder to ensure the deadline of TATs and SLAs & Work towards Designated Tasks

Maintaining current knowledge of industry new developments, productions, and involvement in network communication

If any query, kindly reach out to Poonam Sahu at 7718813***

Required Candidate profile

Excellent Leadership, Problem Solving, Communication and Customer Service / Focus Skills

Ability to Provide Effective/ Constructive Feedback and guidance

Ability to exhibit mastery of key advice, guidance and TPA concept       

Perks and Benefits 

Best In Industry

Job Classification

Industry: Insurance
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Senior Management
Role: Senior Management
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Medi Assist Insurance TPA Pvt. Ltd
Location(s): Hyderabad
Website: http://medibuddy.careersitemanager.com

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   client relationship management Customer Service customer success renewal Client Servicing Account Management Senior Management Customer Retention Daily Operations Key account management CRM