Urgent Requirement For Punjabi Service Advisor @ People Interactive

Job Description

About us:

Shaadi.com, the world's oldest and most successful matrimonial service has been trusted since 1996 by people all over the world to help them find their soul mates. Today, hundreds of thousands of people have met their life partners through our revolutionary matchmaking service.

Position: Select Service Advisor (Executive Level)
Organization: People Interactive (I) pvt ltd.
Business Unit: Shaadi.com
Location: New Delhi(Okhla)


No. of Opening : 5
Languages specific: Punjabi

Responsibilities

    Managing Post-Sales experience & Service Quality of Premium Members
    Involves understanding member requirements, developing his profile, & searching accordingly for suitable matches
    Jointly prospecting & short-listing matches for the member (basis schedule)
    Representing the member & connecting with desirable prospects
    Facilitating meetings with consented & relevant matches for the member
    Involves counseling the member & ensuring timely achievement of all milestones in the Partner Search Process
    Responsible for renewing existing memberships
    Generate Success Stories of Select customers


Requirements

    Familiarity with web technology and comfortable with the Internet
    Very strong verbal communication skills and at least average writing skills
    Clear diction and clarity in speech
    Extremely detail oriented and ability to organize
    Problem-solving
    Effective objection handling
    Prior experience in Customer service or Customer Facing job will be an added advantage
    Minimum Graduate
    5 day working with any work off with flexible shifts.



Interested candidates reply to this mail without changing SUBJECT LINE.

Regards,
Khushboo Verma

Delhi Hub
People Interactive (I) Pvt. Ltd.
A 2, 1st Floor, Okhla Phase 1,
Near Crown Plaza,
New Delhi 110020.

Perks and Benefits 

High Incentives

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: People Interactive (I) Pvt Ltd.
Location(s): Faridabad

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Keyskills:   Communication Skills Customer Service Writing Skills Service Quality Web Technologies Problem Solving Verbal Communication Objection Handling