It Service Desk Executive @ Constaccent

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It Service Desk Executive

Constaccent
2 to 3 Yrs
Mumbai
5 years ago
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Job Description

Dear Candidates,

Greetings for the day !!!

We are urgently looking for the post of IT Service Desk for Mumbai location.

Experience: 2-3 Years

Location : Mumbai

Designation: IT Service Desk

Job Description :

We are looking for the post of IT Service Desk for our organization for Mumbai location.Who can responsible for following:

Daily Coordination with engineer and assigning the ticket and supporting to the engineer for Resolving the ticket.

Handing Escalation form customer on level 1.

Working on mails and resolving customer/clients query.

Managing the master file for assets in wording and Outward.

Managing User ID deactivation process.

Business Delivery:-

Preparing and Sending Daily call report to the IT Managers.

Preparing MIS report on monthly basis for Management review.

As per management requirement provides the calls productivity reports. E.g. DCR, Total Calls Reports.

Daily Maintain Master data for new Joining and Resining User.

Coordination with management for engineer attendance and invoicing purpose.

Preparing Roster for engineer like, Weekly, Monthly.

Preparing attendance for all engineer on daily basis.

Interested candidate can share their resumes on below Mail id with mentioned details: Aa************r@co********t.com

Name:

Current Organisation:

Total Experience:

Projects:

CTC:

E.CTC:

Notice Period:

Thanks & Regards,

Aashlesha Thakur

Talent Acquisition Executive

Employement Category:

Employement Type: Full time
Industry: Engineering / Construction
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: It Service Desk Executive

Contact Details:

Company: Constaccent
Location(s): Mumbai

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Constaccent

Constaccent Consultancy Pvt Ltd Constaccent is end to end IT service provider catering to various industry verticals and Technology segments. Our vision is enabling the enterprises with best IT Platform at most reasonable cost of ownership.While dealing with IT enablement we always work close...

It Service Desk Executive @ Constaccent

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