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Ar Calling Medical Billing @ RND Softech

Home > Customer Service Executive (Voice)

 Ar Calling Medical Billing

Job Description

Pre-Call Analysis
Call the Payer /use other resource like IVR or Web portal to obtain Status
Appropriate Documentation of the claims is required on Client Software
Post Call Analysis/After Call Actions to be taken on the claim
To assess and resolve enquiries, requests and complaints, primarily on the telephone, to ensure that customer enquiries are resolved at first point of contact.
To provide customers with product and service information and wherever raised by customers in their interactions.
Ensure efficiency measures are met in accordance with performance targets and process guidelines
Need to achieve Productivity targets as per the grid set by the Manager
Participate and works as a member of the customer service team.
Use business tools and updates from industry knowledge to identify problem areas and document business requirements via various updates and training sessions.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Ar Calling Medical Billing

Contact Details:

Company: RND Softech
Location(s): Coimbatore

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Keyskills:   Ar Calling Medical Billing Voice Process International Bp Call Center Customer Suppor Customer Care Executive Outbound Inbound

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₹ 210000 - 420000 IN

RND Softech

RND SOFTECH PRIVATE LIMITED http:// www.rndsoftech.com RND Softech Private Limited is a leading business process outsourcing organization that envisioned and pioneered the adoption of flexible global business practices that today enable companies to operate more efficiently and pr...