Service Engineer - Gandhinagar,Ahmedabad - Sun
- Sun Teknovation
- 0 - 1 years
- Gandhinagar
- 5 years ago
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Job Description
JOB DESCRIPTION
JOB OVERVIEW JOB TITLE Service Engineer
DEPARTMENT Service
HEAD OFFICE Gandhinagar
REPORTS TO Service Coordinator
GENERAL JOB DESCRIPTION
The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers
equipment.Establish and maintain proper business relationships with customers and peers as well as performing necessary
administrative duties as required and other duties as assigned.
DUTIES & RESPONSIBILITIES
Basic troubleshooting, installation, maintenance and repair on designated equipment.
Completing Preventative Maintenance and field modifications.
Ordering and managing repair parts cycle times.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records
in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.
EDUCATION & TRAINING
Diploma - Electrical / EC / IC / IT
Degree - Electrical / EC / IC / IT
KNOWLEDGE & EXPERIENCE
0-1 year of experience
Experience interfacing with both internal team members and external customers as part of a solution based service
process.
Experience troubleshooting and responding to customer concerns.
Proven record of being reliable and accountable for all aspects of their job
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an
easy to understand manner.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Resourceful, with the ability to work independently.
Strong time management skills.
Ability to adapt to changing circumstances.
Decision-making, problem resolution and creative thinking skills
Attention to detail.
Ability to multi-task activities with shifting priorities.
Able to work productively in a pressurized environment.
Ethical and trustworthy.
WORKING CONDITIONS
HOURS / SHIFTS 8 hours (As per Site Visit)
SALARY As per knowledge and experience
WORK LOCATION Traveling Compulsory
CONTACT DETAILS
Sun Teknovation Pvt. Ltd.
E-53, Electronic GIDC Estate, Sector 26, Gandhinagar, Gujarat - 382028
Email - ad**n@su***********n.com
Job Classification
Industry: Industrial Products, Heavy MachineryFunctional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: B.Sc in Electronics, Computers, B.Tech/B.E. in Electrical, Electronics/Telecommunication, InstrumentationPost Graduation: MBA/PGDM in Marketing
Contact Details:
Company: Sun Teknovation PVT LTDAddress: FIRST FLOOR, E 53, GIDC ESTATE,, GANDHI NAGAR, Gujarat, India
Location(s): Gandhinagar
Website: http://www.sunteknovation.com/
Keyskills: Installation Service Coordination Maintenance Interpersonal Communication Service Engineering Customer Service Time Management Creative Management Skills Repair
Sun Teknovation
Establishment in year 2012 with an aim to provide “Technology Driven Innovation”,. We aim to provide ubiquitous computing solutions to many practical problems of modern time.Starting with a device to assist the patients with Cerebral palsy disorder, We made a mark in assistive tech...
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