Opening For Ground Operation, Air Ticketing,
- Airlines Career
- 0 to 1 Yr
- Multi-City, India
- 4 years ago
- Email to a friend
- Report this job
Job Description
Greetings From Aviation / Airlines ,
An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. In a call center, an airline customer service agent helps customers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs. Face-to-face interaction occurs at airports. At a front counter, an airline customer service agent assists passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems. At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked. A workday may be routine or very stressful. For example, a weather or safety issue may cause the cancellation of several flights. Harried passengers trying to make a connecting flight or get to a destination may take their frustration out on the first employee they see. That employee is usually an airline customer service agent. Uncontrollable circumstances may leave a service agent without a remedy to a problem. Remaining calm under pressure and maintaining a smile is a critical duty of this job
THANKS $ REGARDS
( HR Prateek )
Employement Category:
Employement Type: Full timeIndustry: Aviation / Airline
Role Category: Airport / Airline Ground Operations
Functional Area: Not Applicable
Role/Responsibilies: Opening For Ground Operation, Air Ticketing,
Contact Details:
Company: Airlines CareerLocation(s): Multi-City, India
Keyskills: management qualities
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
