Amazon Voice Process || 4 LPA || Jaipur || Relocation Bonus @ Panacea Consultancy

Home > Technical Support Executive ( voice)

Amazon Voice Process || 4 LPA || Jaipur || Relocation Bonus

Panacea Consultancy
0 - 5 Years
Jalandhar
4 years ago
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Job Description

Call Center Agent Job Responsibilities and Duties:
Answer incoming calls and respond to Sellers of Amazon
Management and resolve customer complaints
Identify and escalate issues to supervisors
Provide product and service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints
Route calls to appropriate resources
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Follow up customer calls where necessary
Complete call logs and reports
Other duties as assigned

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Amazon Voice Process || 4 LPA || Jaipur || Relocation Bonus

Contact Details:

Company: Panacea Consultancy
Location(s): Jalandhar

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Keyskills: Pune kolkatNagpur Delhi Hyderabad BPO Executive BPO Analys Customer Suppor

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Panacea Consultancy

Power Solutions â€“ We aim at creating a bridge between candidates and organization that are looking for talented resources. Power solutions has been providing the talent management solutions to many of the Indiaâ€™s leading BPO and IT companies. We have objective of identifying outstand...

Amazon Voice Process || 4 LPA || Jaipur || Relocation Bonus @ Panacea Consultancy

Home > Technical Support Executive ( voice)