Hiring For Airport Ground Staff
- Global Placement
- 0 to 2 Yrs
- Multi-City, India
- 4 years ago
- Email to a friend
- Report this job
Job Description
We are looking for energetic Ground Staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.
To be successful as Ground Staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding Ground Staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
Ground Staff Responsibilities:
- Greeting and welcoming passengers, and responding to questions.
- Checking in baggage.
- Making reservations.
- Selling airline tickets.
- Stocking aircraft with refreshments.
- Cleaning aircraft after flights.
- Assisting disabled passengers and those with small children.
- Providing information to passengers.
Ground Staff Requirements:
- Diploma in Administration or Travel, or PG Diploma Course.
- Experience in customer care.
- Excellent interpersonal skills.
- Well-groomed.
- Willing to work shifts.
- Computer literate.
Airline cabin crew are responsible for the comfort, safety and welfare of passengers travelling on aircrafts during short-haul and long-haul flights.
Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Duties include:
- greeting passengers as they board and exit the plane
- showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled
- serving meals and refreshments
- checking the condition and provision of emergency equipment and information for passengers
- demonstrating emergency equipment and safety procedures
- administering first aid
- dealing with emergencies
- supplying passengers with newspapers, magazines and in-flight entertainment
- selling duty-free commercial goods and pursuing sales targets
- producing written flight reports after completing a journey.
The role can be physically and emotionally demanding and there is a high degree of responsibility involved. Cabin crew are expected to deal with all passengers diplomatically even when feeling the effects of travelling through time zones and spending extended periods of time on their feet.
Many airlines require cabin staff to live within close proximity of a particular airport and crew members may have to go to work at short notice if on call. Working hours may involve long shifts and unsociable hours, and it may be necessary to work during public holidays. However, many cabin crew members enjoy the chance to interact with a wide range of people and the opportunities to explore and enjoy global destinations are almost unparalleled.
Typical employers of airline cabin crew
Specialist recruitment agencies advertise roles on behalf of major commercial and budget airlines from across the globe. Providers of training courses often have close links to recruitment agencies and airlines, which can be helpful.Qualifications and training required
A degree is not usually required to work as airline cabin crew. However, a degree in travel, tourism, hospitality management, leisure or languages may be helpful. A nursing degree could also be relevant.
Personal qualities, appearance and good health and fitness are normally more important than academic qualifications, although many airlines do ask for at least five GCSEs (including English and maths) at grade C or above. There are also some vocational qualifications (NVQs and BTECs) available that are suitable for cabin crew. For international travel, you'll need a valid passport. You will also need to pass a Disclosure and Barring Service (DBS) check.
Key skills for air cabin crew
- Good communication skills
- Excellent interpersonal skills
- The ability to remain calm in emergencies or when dealing with difficult passengers
- Diplomacy and tact
- Good colour vision and hearing
- Good general health and fitness many airlines require cabin staff to be able to swim at least 25m
- Assertiveness
- The ability to keep a cheery countenance when you've been on your feet a long time and you're out of your time zone
CONTACT & DROP YOUR CV HERE :-
CONTACT NO - 7855822***
CONTACT PERSON -SAIRAJ SANKULKAR
MAIL I'D - hr****************a@ou****k.com
Employement Category:
Employement Type: Full timeIndustry: Aviation / Airline
Role Category: Cabin Crew
Functional Area: Not Applicable
Role/Responsibilies: Hiring For Airport Ground Staff
Contact Details:
Company: Global PlacementLocation(s): Multi-City, India
Global Placement
Global Placements is an international people recruitment firm established in 1993. Pioneers in gauging the need for qualified professionals in emerging markets which helped us in establishing an international network of talent sharing. Being the first company to place Indian academic staff in A...
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