Technical Support,customer service @ Institute Selection

Job Description

A Reputech Biotech Company Require technical support/customer service executive

JOB DESCRIPTION 

Designation: Customer Service Executive (Females Preferred)

Department: Customer Support / Office Support

Reporting to

Location: NCR / Delhi

Job Summary

Customer Service Executive provide an interface between customers and the company. They manage data management, updating CRM/software/Excel, submit offers to customer and process customer orders. They network with all groups and departments involved in customer orders, processing and support.

Job Responsibilities / Duties

1. Understanding the product & providing technical support
2. Submitting Offers to Customers & converting into opportunities
3. Follow-up with potential customer & troubleshooting their problems
4. Coordinating with Sales Representatives of respective region
5. Data Management

Qualifications

BSc/ BTech /MSc /MTech in Life sciences from reputed Universities/Colleges/Institutes (Correspondence courses not preferred)

CTC: 25-35K or negotiable+

Skills

• Customer service
• Technical knowledge in Life Sciences, Cell Biology, Genomics & Diagnostic
• Knowledge of Cutting-edge Research Product lines
• Good Communication
• Documentation skills

Previous work experience

Experienced 1-2 years preferred with Industrial Exposure

contact for details:

INSTITUTE OF SELECTION (Est-1994)

(A Job Help Centre)

B-1,MAGNUM HOUSE-II,

COMM.COMPLEX ( OPP MILAN CINEMA),

SHIVAJI MARG, NEW DELHI-110015

PH:011- 45564674/ 42880590 /47057992

01125190349

Email:

Website:www.jobhelpcentre.co.in

We are Serving for the last 25 years

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