Desired Candidate Profile
Hello,
Greetings from Acute Informatics Pvt. Ltd !!!CMMI DEV(V3) Certified company
Acute team of dedicated and highly competent professionals is making our mission statement a reality. In a short span the company has made a strong presence into the niche market of Core Banking Solutions(CBS) , Micro-Finance, Enterprise Resource Planning (ERP), Point-of-Sale (POS) software , Database Administration & Systems Integration services. In tune with the spirit of fast change of IT industry, our team is always working to develop systems that match the latest in the technology while adapting best business practices.
We are hiring for Software support engineer @ Ahmedabad
Company -Acute Informatics Pvt Ltd.
Experience -Fresher
Skill Set - Basic SQL,
The Job Role and Responsibilities
The primary job roles and responsibilities of an Associate Support Engineer include:
A professional approach in answering calls and provide information about products and services.
Maintaining records of transactions and interactions
Appropriate and timely follow-ups wherever required
Escalate unresolved queries to respective departments for accurate redressal
Communication is key in this profile. It is absolutely important for the executive to have fluent communication skills. Along with good interpersonal skills, ability to handle stress, good listening skills, prompt thinking ability are some other essential features of this role.
The major skills and competencies required for this role include:
Excellent communication skills
Good listening and problem solving skills
Ability to take and handle stress and pressure
Good interpersonal skills
Willingness to travel
Education Qualification:
Basic Knowledge of SQL
Basic Knowledge of Linux
Contact Details: