Technical Writer @ Systel Rugged

Scope:
The position titled Technical Writer at Systel Rugged Computers India LLP.

Reports To:
VP Marketing or Product Manager

Description:
The Technical Writer is responsible for product documentation, encompassing technical and Sales/Marketing collateral.

Duties and Responsibilities:
All work activities shall be conducted in a manner that supports Systels Quality Manual, Quality Policy, Quality objectives, System Level Procedures (SLP) and Work Instructions (WI).
Plan, develop, create, review, and maintain technical documents and collateral including but not limited to product specification/data sheets, white papers, product user manuals, and case studies.
Manage Systel website by creating and updating web pages. Coordinate with customers to create testimonials and case studies.
Develop processes and procedures to maintain a library of documentation, cataloging it for internal and/or external use.
Other duties and responsibilities may be assigned as applicable.

Education and Experience
Bachelors degree in relevant technical field
Two to four years of industry experience as an effective technical writer

Strong knowledge of computer hardware and software.
Strong writing, production, and technical editing skills.
Proficiency in Microsoft Office suite.
Experience with Adobe tools including Acrobat, InDesign, and Illustrator.
Experience with creating and implementing document templates.

Outstanding verbal and written communications and presentation skills.
Excellent communication and teamwork skills, including ability to work well in cross-functional team environment.
Strong interpersonal skills with ability to effectively influence people inside and outside the company.
Ability to work under tight deadlines, manage multiple demands/priorities and be a self-starter.
High accountability to commitments and deadlines.
Excellent time management, decision-making and organizational skills.
The ability to handle a demanding workload yet meet positional and company objectives under pressure.
Highly competitive and self-motivated with the ability to make it happen.
Diplomatic in managing internal dynamics and operations. Effectively manage the engagement and collaboration of groups and functions to achieve a common goal.
Strong ethics and a high level of personal and professional integrity.
Effective team member and leader with excellent ability to work with different levels of employees across the organization.