Application Support Senior Software Engineer @ Bridge International

Desired Candidate Profile

About the Role

Tech at Bridge is a highly complex, vertically-integrated affair, with systems supporting an ever expanding range of functions and countries, and crossing between software development, IT operations, academy operations, and logistics/supply chain. At the same time, our teams run lean and things change fast governments make policy decisions that affect us, launching new countries is a fast paced affair, and we still need to evolve our core technology offering.

We are looking for a full time Senior Software Engineer to join our new Hyderabad-based application support team. This team ensures that our diverse technology offerings are providing actual value to our end users - meaning that we are responsive to issues that span from bugs to task/configuration requests to minor features and enhancements. And were looking for people who use every interaction with the system as an opportunity to improve the future scalability, maintainability, and sustainability of the platform, not willing to make the same fix over and over again!

This role provides direct exposure to all of Bridges territories and departments, and to the associated diverse portfolio of products and tech stacks. This provides an opportunity for really understanding the full scope of both the technology and business of Bridge, and provides grounding for a future role on one of the software delivery teams.

This person will report to the Application Support Manager.

What You Will Do

• Participate as an individual contributor in resolving key issues and improving the overall quality of the platform.
• Interact with stakeholders across the entire organisation and across all levels.
• Collaborate with team members to resolve issues across Bridges extensive portfolio of tech products.
• Ensure that the overall quality of issue resolutions are delivered to our standards. You will be comfortable not only in your primary technical area, but also able to function and support across all tech stacks.
• Advocate for a great user experience, not just minimal issue resolution.

Education:

UG:   B.Tech/B.E., B.Sc

PG:  M.Tech, MS/M.Sc(Science)

Doctorate:  Doctorate Not Required, Ph.D - Advertising/Mass Communication

Contact Details:

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