International Tech caller hiring a huge number @ Adeeba E Services

Job Description

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

1 or 2 years experience in Inbound/ Outbound Technical Support in International BPO.

Must know how to close their own calls.

Good communication skills in English.

Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I- phone, I- pad.

Ability to handle customer's issues and provide accurate resolution.

Should be flexible working in night shifts.

Salary -

Negotiable (based on experience and last/ current drawn CTC) plus attractive incentives.

Immediate joining preferable.

No Freshers are Welcome.

Perks & Benefits :

Fixed Salary on 1st of every month In Salary Account

24 leaves in a year comp offs Birthday leaves

Very Attractive Incentives

No Extension of Shift Timings

Friendly Working Environment

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NOTE: This is a direct company post. We do not charge recruitment fees.

FRESHERS / DOMESTIC BPO CANDIDATES ARE NOT ALLOWED



HS or Graduation

Job Classification

Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization

Contact Details:

Company: Adeeba E Services
Location(s): Kolkata

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Keyskills:   Outbound Technical supportCompTroubleshooting Inbound calls Domestic BPO Recruitment International BPO