Hiring Telesales/Telemarketing Executives
- Matrimony
- 1 - 4 years
- Mumbai
- 5 years ago
- Email to a friend
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Job Description
Job description
Roles and Responsibilities
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn Roles and Responsibilities
Education and Experience:
- Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
- Minimum of 6 Months 4 years experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Incentive Rs. 36000/- to Rs.60000/- per annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
PLEASE NOTE ::
EXPERIENCE INTO OUTBOUND SALES ONLY APPLY..
**NO FRESHER HIRING**
SALARY : 13000 to 15000 Plus Incentives
WORKING DAYS AND TIME :MONDAY TO SATURDAY (MONTH LAST SUNDAY WORKING WILL GET COMP OFF)
TIMING : 9:30 to 7:30
More details can contact HR Pranali @ 9930463*** and share your updated CV pr**************e@ma******y.com
Job Classification
Industry: Internet, EcommerceFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: Matrimony.com LimitedAddress: No:94, TVH Beliciaa Towers, Tower 2, 10th Floor,, , , Chennai, Tamilnadu, India
Location(s): Mumbai
Website: http://www.matrimony.com
Keyskills: Outbound Sales Telesales Domestic BPO Membership Voice Process Retention Collections Outbound Calling
Matrimony
Matrimony.com Limited Matrimony.com Bharat Matrimony is the flagship brand of Matrimony.com Pvt Ltd. 4000+employees, 20+ cities, 180+ branches. Matrimony.com is a signature internet conglomerate, managing multiple brands. It is today, one of the fastest growing and profitable organizations in...
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