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Telecaller @ Skyhawk Kinetic India

Home > Customer Service Executive (Non-voice)

 Telecaller

Job Description

To be successful as a Telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable Telecaller will suggest ways in which clients feedback can be utilized to improve our services.
Telecaller Responsibilities:
Studying the details of each offering and remaining abreast of updates to these offerings.
Obtaining and updating lists of individuals contact details.
Calling active and budding clients to encourage the purchase of items.
Addressing clients uncertainties, grievances, and suggestions on time.
Noting important details of each conversation.
Communicating verbal acceptances of offers to our Sales team for closing.
Recording all successful and unsuccessful attempts to close sales.
Attending regular team meetings to clarify progress and performance-related expectations.
Conducting each of your functions with the utmost respect, regardless of others dispositions.
Telecaller Requirements:
High school diploma or equivalent.
Prior experience as a Telecaller or similar.
Completion of a sales-related training program is preferred.
Computer literate.
Exposure to diverse viewpoints, cultural norms, and experiences.
Superb verbal communication.
Ability to switch your communication style on a whim.
Superb interpersonal, research, and record-keeping skills.
Capacity to receive critique without internalizing it.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Non-voice)
Role/Responsibilies: Telecaller

Contact Details:

Company: Skyhawk Kinetic India
Location(s): Noida, Gurugram

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Keyskills:   communication

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₹ 120000 - 250000 IN

Skyhawk Kinetic India

Kinetic is a startup with purposed business in high impact growth products: 1. Staffing Services for IT and Other personnel for US clients. 2. Exclusive sourcing , processing and marketing of high growth natural product-Tender Coconut( under Cocopunch brand) in NCR. This project is laun...