Service Analyst, Service Engineer, Customer Care Executive, Customer Relationship Executive @ Shass Information

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Service Analyst, Service Engineer, Customer Care Executive, Customer Relationship Executive

Shass Information
1 - 5 Years
Guwahati
4 years ago
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Job Description

Selected Candidates should be able to :

Analyzing customer service department's operations and providing recommendations on ways to improve productivity and customer satisfaction levels.
Working directly with customers helping to troubleshoot issues and resolve customer dissatisfaction.
Assisting technical staffs and leads for installing and maintaining security systems like CCTV camera, fire / burglary systems etc.
Coordinating by making and receiving calls and logging tickets in CRM (Customer Relationship Management)
Should have experience in Managing or handling Any of the CRM tools (Example Sales force or Microsoft Dynamics or any tool where interactions can be captured and Cases can be closed)

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Service Analyst, Service Engineer, Customer Care Executive, Customer Relationship Executive

Contact Details:

Company: Shass Information
Location(s): Guwahati

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Keyskills: Customer Care Customer Suppor Customer Support Executive Customer Relationship Executive Call Coordinator Service Desk Service Coordinator Service Analys

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Shass Information

Shass Information And Quality Engineering Services Private Limited is a Private incorporated on 05 August 2013

Service Analyst, Service Engineer, Customer Care Executive, Customer Relationship Executive @ Shass Information

Home > Technical Support Executive ( voice)