Help Desk ( Only Male ) @ Mac Enterprise

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Help Desk ( Only Male )

Mac Enterprise
Fresher
Kolkata
4 years ago
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Job Description

Responding to queries via chat, email, or phone
Training other staff members on troubleshooting and diagnosing problems
Writing, editing, and revising training manuals for new and updated software and hardware
Providing technical assistance for questions and problems
Resolving problems with networks and other computer systems
Diagnosing system errors and other issues
Following up with customers to ensure full resolution of issues
Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
Running reports to analyse common complaints and problems
Installing or changing software to fix issues
Remotely accessing hardware or software for clients to make changes and fix problems

Employement Category:

Employement Type: Full time
Functional Area: Not Applicable
Role Category: Other Roles
Role/Responsibilies: Help Desk ( Only Male )

Contact Details:

Company: Mac Enterprise
Location(s): Kolkata

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Mac Enterprise

Mac enterprise group provides services covering all types of employee of BPO SECTOR,LOGISTIC SECTOR,RETAIL SECTOR,SALES AND MARKETING SECTOR, career transition and talent development as well as consulting from six years around west Bengal as well as kolkata. We provide end to end Human Resource Mana...

Help Desk ( Only Male ) @ Mac Enterprise

Home > Other Roles