Customer Service Representative @ RecruiterLane Services

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Customer Service Representative

RecruiterLane Services
1 to 4 Yrs
Mumbai
4 years ago
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Job Description

Roles and Job responsibilities: We're looking for a high-performing and efficient customer service & admin representative to help us meet our customer acquisition and growth targets by keeping our company competitive and innovative. Closely collaborating and working with the Founder in a high paced start-up environment, you will be responsible for crafting customer service plans and executing the same. The scope of work defined highlights the broad range of responsibility we would like you to take. We are keen on finding someone who is self-motivated, hardworking, and entrepreneurial. - Multi-tasking customer service associate to generate new orders, identify customer needs, engage in feedback, create unique customer experiences write small notes, make every customer feel special. -Manage customer replacements, feedback, refunds with the accounts team - Must be able to anticipate and understand the needs of the customer and act accordingly - Coordinate with the Operations Team to assist the customer in the best way possible - Communicate effectively and politely to the customers in an efficient manner. - Intermediate skills in MS Office - Ability to take on multiple roles as per business requirements - Assisting the Marketing Team and providing apt data and ideas to increase sales from marketing efforts

Employement Category:

Employement Type: Full time
Industry: Internet / E-Commerce
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: RecruiterLane Services
Location(s): Mumbai

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RecruiterLane Services

Company Profile:Established in 1996, JMBS is an Indo-Japanese joint venture dedicated to the steel construction industry, offering state-of-the-art metal roofing, cladding, decking sheets and pre-fabricated metal building systems.Our partners Kakefu Kinzoku, Takeshi Kohtetsu and Sanke Koumeten wit...

Customer Service Representative @ RecruiterLane Services

Home > Customer Service (International)