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Semi Voice Process @ Bangalore | Freshers @ Prolific

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 Semi Voice Process @ Bangalore | Freshers

Job Description

Job description

Dear Candidates,

Greetings from Prolific HR Consultant!!

Contact:         @Anagha    6238587***

We are hiring for the Semi voice process ---English & Hindi is Mandatory

 Job Description:

  •  Handle customer calls.
  • Solving queries, telling them about products/offers/services
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Roles and Responsibilities

Role: Customer Support & Technical Support

Desired Candidate Profile

  • Qualifications-12th Pass (HSE), Any GraduateAny Graduate / Undergraduate / Post Graduate can apply
  • Should be flexible working in Rotational shifts
  • Must have excellent communication skills
  • Basic knowledge about computers and the internet will be an added advantage for a technical support role

Must have excellent customer handling skills.

Contact:      @Anagha      6238587***

E-Mail:         ca****s@pr*******r.com

Apply Now:- https://careers.prolifichr.com/

Employement Category:

Employement Type: Freshers
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Semi Voice Process @ Bangalore | Freshers

Contact Details:

Company: Prolific
Location(s): Bengaluru

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₹ 1.0 - 4.0 Lakh/Yr

Prolific

Prolific HR is a job placement consultancy and payroll outsourcing company that helps candidates apply for best MNC jobs, companies hire top talent and secure 100% Indian payroll and statutory compliance. Prolific HR is an associate company with DTDC group. Our holistic approach and...