Field Network Engineer
- Atria Convergence
- 1 to 5 Yrs
- Ahmedabad
- 4 years ago
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Job Description
Opportunity to work with Nationally Leading ISP, Ranked among the best 22 workplaces to work with in India
Job Description
1.Complete Field Work.
- Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place) Most Expected issues in network would be: 1. Service issue due to Fiber Cut/Copper Cut 2. Service issue due to improper Router Configuration 3. Crimping Issues
- He should meet the daily targets given by the team leader.
- Fiber splicing is involved
Roles & Responsibilities:
Assume overall responsibility for ensuring 99.99% Customer Uptime
- Ensure that the switches in the network are maintained as per norms
- Ensure support for timely connectivity for all the cross functional teams
- Maintain the network database and submit the required report to the reporting manager on regular intervals
- Attend customer complaints on field and give quality resolution within the TAT
- Provide timely resolution of technical complaints through analysis/ trouble shooting
- Monitor NMS through relevant application and take appropriate action based on the events Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
- 100% compliance on safety and cardinal rules Responsible for process adherence
- Provide structured feedback to management to provide permanent solutions to improve service level Eligible Criteria:
Should have min 1 to 6 year relevant experience in Field Network Engineer role
Freshers can also apply (Diploma / ITI / Arts & science Grad)
- 6 days working
- Immediate joiners or Maximum 15 days notice period are preferred.
- Please make sure that you have all the documents in place and come to the interview with the below documents :- Pan Card Aadhar Card Driving License X Certificate XII Certificate Graduation Ceritificate UG/PG/Diploma/ITI Current company offer letter Last 3 months payslip Relieving letter (Applicable if relieved already)
Interested candidates pls do drop in your resume at Sh********r@ac****p.in
Employement Category:
Employement Type: Full timeIndustry: Telecom / ISP
Role Category: Networking
Functional Area: Not Applicable
Role/Responsibilies: Field Network Engineer
Contact Details:
Company: Atria ConvergenceLocation(s): Ahmedabad
Atria Convergence
ATRIA CONVERGENCE TECHNOLOGIES PVT LTD is a India's largest ISP provider . Leading broadband company . Based out of Bangalore , Hyderabad, Delhi, Andhra Pradesh and all other major cities .ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-home entertain...
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