Urgent opening For Center Manager in
- People Interactive
- 2 - 6 years
- Jalandhar
- 4 years ago
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Job Description
Job Description Center Manager(Team Leader)Overview The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today?
Role - As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills
What you will do in this role
Quality control of the calls
Responsible for achieving daily and monthly collection target for the team
Managing the roster across the floor to ensure maximum manpower utilization.
Managing attendance and leaves of the Team.
Allocating Telecalling lists to Advisors.
Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
Conduct daily briefings for the team members before the shift begins.
Responsible for re-training of Advisors.
Maintaining various reports related to Sales and accounts.
Responsible for daily deposition of payment collected.
Competition tracking (for processes performance, schemes)
Interview and shortlist (initial screening) candidates to be hired for the team
Performance Reviews of the team
Ensuring that the team is Motivated to achieve set targets
Ensuring that the entire team has understood the incentive schemes and qualify for the same
Track and Review Performance of the team members periodically on Sales Target V Ach
What you should have
Bachelors Degree
2 years experience developing the above skills
Experience must include tele-marketing job
Very strong verbal communication skills.
Clear diction and clarity in speech.
Extremely detail oriented and ability to organize.
Problem-solving ability & creative - out of the box thinker
Should be familiar with effective objection handling
Extremely detail oriented and ability to organize.
Strong integrity and work ethics
Motivational Skills
Interested candidates can call or email at below details
Kh***********a@pe**************e.in
9818389***
Job Classification
Industry: Media, Entertainment, InternetFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: People Interactive (I) Pvt Ltd.Address: 2B ii,GROUND FLOOR,FILM CENTRE BUILDING,68, TARDEO, ROAD,MUMBAI, , MUMBAI, Maharashtra, India
Location(s): Jalandhar
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Keyskills: Outbound Team Handling telesales team leader Revenue Generation AHT
Fraud Alert to job seekers!
₹ 2,00,000 - 4,00,000 P.A
People Interactive
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...
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