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Process Trainer E-Commerce -Pune - Pune @ IGT Solutions

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 Process Trainer E-Commerce -Pune - Pune

Job Description

Process Trainer e-Commerce -Pune - IGT Solutions


If interested please share your updated CV at so**********l@ig*********s.com

Also, please find the below job details for your reference :


Job Location- Pune Viman Nagar

No. of requirements- 8

Immidiate Joiners


Job Responsibilities-

  • Ensure successful execution of training needs
  • Measure program training effectiveness
  • Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
  • Send reports/MIS to the Operations team on the progress/pending status of activities
  • Review content at regular intervals to ensure all updates are incorporated
  • Participate in Internal & External Calibrations
  • Conduct refresher trainings based on TNI
  • Manage Knowledge Check for New Hires & Production Staff

Knowledge, Skills and abilities-

  • Very Strong written and verbal communication skills (English)
  • Customer/ Client Handling Skills
  • Experience in any product/process/soft skill/up-skilling training
  • Open to Work in 24X7, 6 days working Rotational


Desired Candidate Profile

  • Min. 1 Yr to 4 Yrs. of work experience in training
  • must be from BPO industry
  • Graduate


Perks and Benefits

  • Work from Office & Home

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds


Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: IGT Solutions
Address: Infotech Centre, 14/2, Old Delhi Gurgaon Road, Dundahera, , GURGAON, Haryana, India
Location(s): Pune

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Keyskills:   feedback Process Training TTT Soft Skills Training TNA coaching TNI Product Training

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₹ 2,25,000 - 4,00,000 P.A

IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...