Customer Program Manager - Bengaluru/Bangalore @ Microsoft

The TUM Customer Program Manager - Azure achieves impact mainly through:

Growth and Transformational Sales Leadership:

• The role is directly accountable for Azure sales and business performance with a defined set of large MNCs/enterprise like accounts.
• Accountable for landing of sales impact, account management, account strategy, identifying growth opportunities, and prioritizing sales plays,
• The role requires a high degree of collaboration across key business partners such as Channel Partner, Product and Commercial Marketing, Digital Sales, Sales Excellence, Finance, etc.

Customer Advocacy and Market Thought Leadership:

• The individual should possess deep business insights into local market dynamics, knowledge of political/legislative requirements, and demonstrate strategy leadership in the formulation of a robust business plan working in alignment with stakeholders.
• The TUM Customer Program Manager - Azure is responsible for supplementing global data with local insights and actions to optimize for customer lifetime value through acquisition, retention and growth strategies.

The successful candidate is an experienced sales and marketing leader with deep enterprise like customer insights, a track record of business strategy, sales leadership and hands-on execution excellence. Specifically, this highly visible and strategic role requires a candidate, who possesses the following characteristics:

• Ability to set and drive customer strategy, thus translating strategy into concrete actions and marketing/sales motions
• Excellent business judgment and results across a range of disciplines including multi-channel sales, marketing, finance, and strategy.
• Ability to effectively drive cross-group collaboration, CXO engagement, using project management, impact and influence, as well as communication skills.
• Strong analytical mindset, but creative in problem solving and entrepreneurial in approach. Effective at managing and thriving in ambiguous situations.

Additional requirements for this role include:

• 7+ years experience in IT sales and marketing leadership roles
• Degree in Business, Marketing, or Engineering