Hiring fo rPilot Airline Process Trainer Inbound (Voice Process)
PFB the JD for this role:
1. Should be able to manage new joinees
2. Should have been worked with a BPO for minimum 6 month or 1 year as a Trainer
3. Should have presentation skills, completion of identified training needs
4. Development of training modules for new joining employees
5. Should be able to maintain their throughput
6. Should have good communication skills.
7. Should have knowledge of Pareto analysis, BQM & TNI.
Eligibility Criteria:
1) Good command over English
2) Process & product awareness
3) Industry & Domain Knowledge
4) MS Power Point, MS Excel, Word & Outlook
5) H.S.C Mandatory
Interested candidates please forward your CV at ar*********i@1p****1.in
Address:
One Point One Solution:
C/42, TTC industrial area,
Pawne village, Turbhe- Navi Mumbai
Contact person - Arti Awasthi
Contact Number - 8805315***
Keyskills: Training Inbound Customer Service Attrition Management Customer Service Airline Process bpo trainer trainer product and process trainer Voice Process Inbound throughput caluclation
One Point One Solutions Ltd. is one of the leading domestic Business Process Management (BPM) Companies today. We are the one of the very few domestic BPM Company to get listed on NSE Emerge. We currently have 5 delivery centers in strategic locations around the country; Mumbai, Gurgaon, Bangalore a...