Wipro Hiring For International Logistics
- Wipro BPS
- 0 - 5 years
- Mumbai
- 4 years ago
- Email to a friend
- Report this job
Job Description
Job description
**************NO WALKIN INTERVIEWS***********
KINDLY EMAIL US YOUR CV ON pa************i@wi**o.com
HR Pallavi- +91-8879166***
Roles and Responsibilities
- Inbound / Outbound interaction with clients
- Skilling on all voice and back office queues as per requirement.
- Minimum typing speed of 24 WPM and 90% accuracy
- Good computer navigational skills and familiar with MS office
- Should have good customer service skills
- Understand customer queries / request and act accordingly.
- Maintain a healthy and clean work environment.
- Update knowledge of process on regular basis.
Desired Candidate Profile
- Good written and very good verbal communication skills. Fluent, neutral accent English language skills. Able to understand, assess and articulate a response both written and verbal.
- Be able to comprehend the words of the customer on an email, and articulate the response in a free flowing writing form.
- English Language proficiency overall needs to be excellent.
- Good telephone skills , able to listen patiently & remain focused throughout the conversation
- Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through
- Good team working skills with the ability to contribute to effective team performance
- Basic influencing & persuasion skills.
- Good self-organizational skills.
- MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,- Not eligible
Perks and Benefits
- Fixed Saturday & Sunday off.
- UK shift timing
- Graduates & Undergraduates Freshers eligible
- Freshers eligible
- Interested candidates can apply on the job posting and send the resume or pa************i@wi**o.com
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: B.A in Any Specialization, B.B.A / B.M.S in Any Specialization, B.Com in Any SpecializationPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Wipro LimitedAddress: Powai Hiranandani, Kensington MUMBAI, Maharashtra, India
Location(s): Mumbai
Keyskills: Wipro Customer Service Typing Speed Voice Process MS Office UK Shift English Language Team Performance Communication Skills Customer Support Back Office Customer Care International Process International BPO
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