Front Office Executive - Worli (Female Only)
- Property Solutions
- 2 - 6 years
- Mumbai
- 5 years ago
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Job Description
- Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses.
- Ensure personal preventability and dress in the assigned uniform.
- Receive, inform, guide visitors including co-ordination with employees.
- Responsible for maintaining the telephone registers including call tracking.
- Preparation of database of Client contacts and updating.
- Responsible for maintenance and upkeep of front office.
- Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines.
- Ensure compliance of regulations / requirements.
- Provide assistance in general administrative activities.
- Participate in Emergency Evacuation procedures including crisis management and business continuity.
- Develop the necessary policies and procedures required for all functions within the scope of Reception.
- To act as a back-up to Help Desk in case of emergency / requirement.
- Responsible for ensuring availability of magazines/ brochures.
- Co-ordinate for flower arrangements.
- Assist in utilization of conference rooms.
- Co-ordinate with Facility Team for event management.
- Strong Customer Service focus.
- Excellent people skills and ability to interact with a wide range of client staff and demands.
- Knowledge of Occupational Safety requirements.
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Demonstrated experience with continuous improvement initiatives highly desirable.
- Demonstrated experience with client reporting and preparation of reports required.
Job Classification
Industry: Facility ManagementFunctional Area: Executive Assistant, Front Office, Data Entry, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Graduation Not Required, Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not RequiredDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Property Solutions India Private LimitedAddress: 7TH FLOOR, 73, KALPATARU SQUARE,, Mumbai Suburban, MUMBAI, Maharashtra - 400059,IndiaLocation(s): Mumbai
Keyskills: people skills guest service Front Desk continuous improvement receptionist front office customer service telephone operator gre reception Guest Relations
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