Hiring For International Voice Process
- Capline Services
- 1 - 5 years
- Hyderabad
- 4 years ago
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Job Description
We are hiring for our Medical Billing Company a captive dental chain of the USA, we are a growing International KPO. We are opening a new branch in Hyderabad after Noida where company has 300+ employee strength
Potential candidate with Good English Communication Spoken and Written skills are preferable. Candidates prior worked in international process will be highly recommended.
Speaking directly to Clients in United State of America, therefore the candidate is expected to have strong communication skills who has handled International Clients.
Kindly apply or contact us if your profile and experience is relevant as per the job description.
Email ID - jo*s@ca************s.com
Contact Person - Ankita
Roles and Responsibilities
- Excellent verbal and written communication skills in English.
- Obtain client information by answering telephone calls; answering clients questions; verifying information.
- Determine eligibility by comparing client information to requirements.
- Establish policies by entering client information.
- Inform clients by explaining procedures; answering questions; providing information.
- Maintain communication equipment by reporting problems.
- Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
- Update job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplish sales and organization mission by completing related results as needed.
- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency
Desired Candidate Profile
- English communication
- Phone skills
- Data entry skills
- People skills
- Customer focus
- Customer service
- Professionalism
- Multi-tasking
Perks and Benefits
Health Insurance Coverage, Disability Insurance, Leave Encasement, Sat & Sun weekly off, Salary on time, Reward & Recognition, Employee Engagement. Work from Home
Job Classification
Industry: KPO, Research, AnalyticsFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Capline Services Pvt. Ltd.Address: 91 Springboard D-107, 4th Floor Floor,Sector-2, Noida, Uttar Pradesh-201301
Location(s): Hyderabad
Website: http://www.caplineservices.in/
Keyskills: Communication Skills Customer Support International Clients Written Communication International Call Center International Process Voice Process RCM Medical Billing International BPO Outbound Calling
Capline Services
Capline Services has quickly established as one of the topmost dental billing outsourcing companies. Our services have proven to be a viable resource for dental practices and helped them reduce the percentage of rejected claims. Owing to our meticulousness, reliability for timeliness and transparent...
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