Senior Technical Writer/Senior Content @ Microsoft

Responsibilities

• Write documentation for customers who will use and implement our software.
• Review/revise content written by technical subject-matter experts as needed to fit information architecture and standards.
• Collaborate closely with product team, UX designers, and content team to ensure that content quality meets customer needs and that content is integrated with the product.
• Follow content publishing workflow and comply with structured authoring guidance.
• Ability to manage multiple projects and tasks, prioritize competing deadlines, work independently, and communicate updates regularly to your manager and product team.

• A minimum of 9 years of experience documenting business software for end users and system administrators
• Strong technical writing skills in U.S. English
• Experience in writing video scripts
• Strong affinity for cross-group collaboration, negotiation, and organization skills.

• Ability to adapt to a fast-paced and dynamic environment.

• A portfolio of writing examples that demonstrate your experience writing technical documentation
• Proficiency using Microsoft Office software

Preferred experience:

• Using markdown for content creation
• Using GitHub
• Developing diagrams, videos, and other visual content
• Using, documenting, or supporting customer relationship management software
• Experience with the sales domain