Customer Program Manager - Strategic Accounts @ Microsoft

Growth and Transformational Sales Leadership:

1. Accountable for landing account management driven sales impact, account strategy, identifying growth opportunities, prioritizing sales plays, developing the go-to-market execution plan, and identifying channel capacity needs.
2. The role requires a high degree of collaboration across key business partners such as Channel Partner, Product and Commercial Marketing, Digital Sales, Sales Excellence, Finance, etc.
3. Leadership: The individual should possess deep business insights into local market dynamics, knowledge of political/legislative requirements, and demonstrate strategy leadership in the formulation of a robust business plan working in alignment with key segment business partners to deliver short term results and build a foundation for long term sustained success.
4. Responsible for supplementing global data with local insights to optimize for customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market.

The successful candidate is an experienced sales and marketing leader with deep Account Management expertise, track record of business strategy, sales leadership and hands-on execution excellence.

Specifically, this highly visible and strategic role requires a candidate, who possesses the following characteristics:

• Ability to set and drive sales plans and customer strategy.
  Excellent business judgment and results across a range of disciplines including multi-channel sales, marketing, finance, and strategy.
  Ability to effectively drive cross-group collaboration, using project management, impact and influence, as well as communication skills.
  Strong analytical mindset, but creative in problem solving and entrepreneurial in approach. Effective at managing and thriving in ambiguous situations

Additional requirements for this role include:

• 8+ years experience in IT sales and marketing leadership roles
  Degree in Business, Marketing, or Engineering