Support Engineer - Mumbai - Xoriant Solutions
- Xoriant Solutions
- 2 - 6 years
- Mumbai
- 4 years ago
- Email to a friend
- Report this job
Job Description
1. Coverage requirement is 24/7 with continuous work through Saturday and Sunday each week (Working days Thursday-Monday or Friday-Tuesday, this will be decided later)
2. It would be best to have them in Mumbai office, not others as this is speeding up onboarding process/knowledge transfer significantly.
3. Starting date: as soon as possible, preferrable the 1st of November
4. Technical requirements:
Job Duties and Responsibilities:
- Maintain and monitor our environments in a 24/7 rotation system
- Develop and improve our monitoring systems, automate repetitive tasks
- Cooperate with international teams
- Identify and address performance challenges
- Document and communicate progress on resolving issues
- Working knowledge of Linux and networking
- Track record of improving and maintaining monitoring tools (Icinga, Zabbix, Prometheus, Grafana, OpentsDB)
- Incident management skills - must be able to own, cooperate and resolve large scale incidents under time pressure
- Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
- Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
- Knowledge of both self-hosted and cloud environments (preferably the Google Cloud Platform)
- Ability to work effectively in a globally distributed team structure
- Good English skills (B2+) to effectively communicate about technical matters
Nice to Have :
- Coding experience in Python/Golang/Perl/Ruby
- GCP certificate, CCNA certificate, RHCE or equivalent
- Kubernetes knowledge
- Experience using CI/CD tools
- Operational knowledge of the ELK stack
1. Coverage requirement is 24/7 with continuous work through Saturday and Sunday each week (Working days Thursday-Monday or Friday-Tuesday, this will be decided later)
2. It would be best to have them in Mumbai office, not others as this is speeding up onboarding process/knowledge transfer significantly.
3. Starting date: as soon as possible, preferrable the 1st of November
4. Technical requirements:
Job Duties and Responsibilities:
- Maintain and monitor our environments in a 24/7 rotation system
- Develop and improve our monitoring systems, automate repetitive tasks
- Cooperate with international teams
- Identify and address performance challenges
- Document and communicate progress on resolving issues
- Working knowledge of Linux and networking
- Track record of improving and maintaining monitoring tools (Icinga, Zabbix, Prometheus, Grafana, OpentsDB)
- Incident management skills - must be able to own, cooperate and resolve large scale incidents under time pressure
- Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
- Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
- Knowledge of both self-hosted and cloud environments (preferably the Google Cloud Platform)
- Ability to work effectively in a globally distributed team structure
- Good English skills (B2+) to effectively communicate about technical matters
Nice to Have :
- Coding experience in Python/Golang/Perl/Ruby
- GCP certificate, CCNA certificate, RHCE or equivalent
- Kubernetes knowledge
- Experience using CI/CD tools
- Operational knowledge of the ELK stack
Secondary Skills : L1 Support
1. Coverage requirement is 24/7 with continuous work through Saturday and Sunday each week (Working days Thursday-Monday or Friday-Tuesday, this will be decided later)
2. It would be best to have them in Mumbai office, not others as this is speeding up onboarding process/knowledge transfer significantly.
3. Starting date: as soon as possible, preferrable the 1st of November
4. Technical requirements:
Job Duties and Responsibilities:
- Maintain and monitor our environments in a 24/7 rotation system
- Develop and improve our monitoring systems, automate repetitive tasks
- Cooperate with international teams
- Identify and address performance challenges
- Document and communicate progress on resolving issues
- Working knowledge of Linux and networking
- Track record of improving and maintaining monitoring tools (Icinga, Zabbix, Prometheus, Grafana, OpentsDB)
- Incident management skills - must be able to own, cooperate and resolve large scale incidents under time pressure
- Troubleshooting skills to hunt down the root causes of issues and persistence in preventing them from happening again
- Experience handling large numbers of diverse systems with configuration management systems like Puppet, Ansible, Terraform
- Knowledge of both self-hosted and cloud environments (preferably the Google Cloud Platform)
- Ability to work effectively in a globally distributed team structure
- Good English skills (B2 ) to effectively communicate about technical matters
Nice to Have :
- Coding experience in Python/Golang/Perl/Ruby
- GCP certificate, CCNA certificate, RHCE or equivalent
- Kubernetes knowledge
- Experience using CI/CD tools
- Operational knowledge of the ELK stack
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Xoriant SolutionsLocation(s): Mumbai
Keyskills: Networking Linux Coding Configuration management Incident management Perl Troubleshooting CCNA Operations RHCE
Xoriant Solutions
Xoriant Corporation is a product engineering and services company, serving technology startups as well as mid-size to large corporations. We offer a flexible blend of onsite, offsite and offshore services from our Global delivery centers ( Sunnyvale, New Jersey, Mumbai, Pune, Gurgaon, Kolkata and B...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in