Hiring for Back Office, Customer Service
- Salvi Career Solution
- 0 to 1 Yr
- Multi-City, India
- 4 years ago
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Job Description
Dear Candidate,
Greetings of the day !!!
This is to inform you that we do have the job openings in MNC Companies for the profiles Back-office, Customer service Executive, and HR Executive Jobs.
Eligibility Criteria:
Indian national between 18 to 30 years
Minimum Qualification:10+2
Fluent in English and Hindi
At least 155 cm tall with weight in proportion to height
Well-groomed with a clear complexion
Mature and positive with strong interpersonal and communication skills
Back Office Executive Responsibilities:
Performing market research.
Gathering and processing research data.
Performing basic admin duties including printing, sending emails, and ordering office supplies.
Assisting and coordinating with the sales team.
Assisting the Front Office team.
Assisting with inventory control.
Organizing staff meetings and updating calendars.
Processing company receipts, invoices, and bills.
Assisting and supporting management.
Customer Service Responsibilities:
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Responsibilities of Human Resources
Preparing or updating employment records related to hiring, transferring, promoting, and terminating
Explaining human resources policies, procedures, laws, and standards to new and existing employees
Ensuring new hire paperwork is completed and processed
Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
Addressing any employment relations issues, such as work complaints and harassment allegations
Processing all personnel action forms and ensuring proper approval
Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks
Industry: MNC Companies
For any clarifications please feel free to call at:- 8929281***
Mail us at - sa****************n@ya**o.com
Employement Category:
Employement Type: Full timeIndustry: Engineering / Construction
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Back Office, Customer Service and
Contact Details:
Company: Salvi Career SolutionLocation(s): Multi-City, India
Salvi Career Solution
\r\nICICI Bank Limited is an Indian multinational banking and financial services company headquartered in Mumbai, Maharashtra with its registered office in Vadodara, Gujarat. As of 2018, ICICI Bank is the second largest bank in India in terms of assets and market capitalisation
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