Job Description
We've got exciting new opportunities opening up within our Product Management team at our head office, Gurugram. So if you are passionate, entrepreneurial, innovative, and belief in being consultative and having fun whilst you work, then this could be the perfect opportunity for you.
A sense of humour in what can be a pressure environment helps and the rewards for your contribution include compensation and benefits package and a continuous training program in a structured environment that is world-class.
Expectations from the role:- Stay updated with the product road-map & provide inputs leading to a competitive product plan
- Positioning and Messaging of all product lines/modules across all communication and lead generation channels.
-Closely working with the User Experience Team to deliver the best customer experience
- Customer Communication- Keep existing customer and Partners updated about product releases / key achievements and milestones.
- Package and pricing of all product lines - Provide input to the management to make appropriate changes to meet changing market dynamics
- Involve in User Stories ( Scoping) and Product Reviews ( Sprint Planning)
- Contributing to the product roadmap from industry, market knowledge and customer interviews
About Ameyo
Ameyo is an Omni-Channel customer experience platform aimed at delivering Seamless, Now and Engaged customer experiences across the customer journeys. Ameyo's flagship solution, Ameyo FusionCX is an industry first in the customer experience market to bring customer service CRM (Customer Intelligence and Case Management) and Omnichannel contact center suite on a single platform. Its Products include Omni Channel Contact Center Software, Self Service across channels including Bots, Customer Intelligence, Analytics and Personalization, Digital Sales, Collections Automation and is available on Premise, Private Cloud or Public Cloud. With years of proven experience in the extensively challenging and fast-paced Customer Experience Management domain, Ameyo enjoys a wider range of customers on a global level with over 1600+ customers in 60+ countries across Banks, Financial Services, Telecom, Travel & Tourism, E-commerce, Insurance etc.
Global Presence
Ameyo provides its services across the world with multiple offices across India, Philippines and USA. The company is headquartered in Gurugram, NCR-Haryana, India, with regional offices at New Delhi, Mumbai, Bangalore, Kolkata, and Chennai. Ameyo's workforce comprises of more than 350 employees across R&D, Marketing, Sales, Engineering and Support units, with the resident engineers available across major cities. Ameyo has a customer base across more than 60+ countries with a majority of its market share in APAC, Middle East & African markets and growing at an accelerated pace in the European and American markets. Few of Ameyos key customers are Amazon, Flipkart, WNS, Emaar, Standard Chartered Bank, HDFC Bank, Wipro, Mphasis, Reliance Jio, LG, Acer, Chase Bank, Kingdom Bank etc.
Evaluation Criteria (Must Have):
Btech - Regular - tier 1 or tier 2 and at least 1-year of experience as a software developer (mandatory).
MBA - Regular - tier 1 or 2 (specifically)
For more details reach me at po********r@am**o.com
Job Classification
Industry: IT-Software, Software Services
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Electronics/Telecommunication, Computers
Post Graduation: MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: meyo(a brand of Drishti Soft Solutions Pvt. Ltd.)
Address: Unit 450,,Tower B/2, Spaze IT Park,Sohna Road, Sec, tor 49,Gurgaon,, , GURGAON, Haryana, India
Location(s): Noida, Gurugram
Keyskills:
software development
product management
product roadmap
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