Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk
ONE DAY INTERVIEW PROCESS - PLEASE CARRY ALL THE DOCUMENTS TO COLLECT OFFER ON SAME DAY.
WORK FROM HOME / WORK FROM OFFICE - SHOULD BE FLEXIBLE FOR BOTH. - LAPTOP AND BROADBAND WILL BE GIVEN FROM COMPANY.
Contact Person : Priya @ 9900037***
Contact Number : hr***7@bl*******e.in
B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Technical Support : Voice / Semi Voice / Non Voice Process
- Technical Trouble Shooting
- Hardware and Networking
- IT Help Desk
- Desktop Support
- Technical Chat / Email Support
- IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Address/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :
- Handle technical support questions via our ticketing system.
- Help customers set up their website Help transfer customer accounts from other providers.
- Help customers with script and software upgrades Help and repair infected and compromised accounts.
- Handle server monitoring tickets and repair systems in
- event of failures. Help build and configure new servers
- Keep track of request and make sure they are implemented as planned
- Participate in incident handling concerning technical issues / server issues through chat support
- Microsoft environment knowledge
- Have some level of technical understanding of the products building up a desktop service
- Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
- Basic Troubleshooting ,Monitoring, Backup
- Doing Email configuration-Outlook
Skills Required :
- Should be flexible with rotational Shifts
- Graduates / PUC / Diploma fresher or Experience can apply
Benefits :
- Day / Rotational Shifts
- Salary - upto 4.5lpa
- Unlimited incentive Structure
- No registration Fees(Free placement).
For more please quires
Contact :
- HR Priya @ 9900037***
- Email Id - hr***7@bl*******e.in
Documents Required :
Fresher :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Card ID
Experience :
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Card ID
*************PLEASE DO REFER YOUR FRIENDS*************
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Black and White Business Solutions Pvt Ltd
Address: Black and white business solutions Pvt Ltd, #721, 2nd Floor, CMH road,, Indiranagar, Bangalore, BANGALORE, Karnataka - 560038,India HR Priya @ 9900037*** Email Id - hr***7@bl*******e.in
Location(s): Bengaluru
Website: http://blackwhite.in
Keyskills:
Email Support
Customer Support
technical support associate
bpo
voice
international bpo
technical support engineer
Customer Associate
call center
Tech Support
technical support
senior customer support executive
Back Office
bpo process
CHA