Job Description
JOB TITLE: Test Center Administrator (Female Candidates Only)
Job Location: Prometric Testing Private Limitedvt Ltd, Unit #8, 3rd Floor, Centennial Square, No. 6A, Dr Ambedkar Road, Kodambakkam, Chennai - 600024
Moreover, the candidate should be flexible to visit our another center which is based out at Dr. V. P. R Nagar, Off. Tambaram Sriperumbudur Road, Manimangalam Post, Chennai - 601301 as per the business requirement (1 to 2 times a week). Travel cost would be reimbursed as per the company policy.
Shift Timings: 7:00 am - 4:00 pm / 9:00 am - 5:30 pm / 10:00 am - 7:00 pm (Flexible to work in any Shift Hours)
Weekly Offs - Two (Roster Based - Not Necessarily Sat & Sun )
JOB RESPONSIBILITIES:
- Greet test center visitors on arrival
- To take required security/verification precautions by checking identification and confirming requisite documents, eligibility, etc.
- To monitor the candidates by performing regular walk-through whilst they are taking tests, in order to ensure a secure testing environment
- To take signature of candidates while they step in/out of the testing room
- To file irregularity reports for unusual situations or complaints
- To provide security at the testing facility by ensuring all locks and security systems are properly used.
- The TCA may also be responsible for holding keys to the testing facility.
- To operate hardware and other test center equipment. To support operations and technical personnel with data communications.
- To operate a DVR, digital camera, telephone system, and alarm system as and when required.
- To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
- To maintain the cleanliness of the Test Center
- To ensure a safe work environment and to proactively highlight any health & safety issues
- To complete TCA accreditation exams and to take part in training sessions as required
REQUIRED CANDIDATE PROFILE:
- Any Graduate/Post Graduate (Freshers are welcome too)
- 0 - 3 years of customer service/front office/administration related experience required
- Candidates staying near to Office location and having Two wheeler would be preferred
- Experience dealing with the public from a position of authority
- Ability to communicate effectively in English language
- Ability to handle multiple tasks at one time
- Ability to read and interpret documents such as safety rules, and operating and maintenance instructions
- Ability to write detailed reports and correspondence
PERKS & BENEFITS:
Day Shifts; 2 Weekly Offs; Multinational Environment
Please read the Job Description carefully before attending the Interview.
Job Classification
Industry: IT-Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Prometric Testing
Location(s): Multi-City, India
Keyskills:
front desk
customer relationship
Telesales
administration
facility administration
customer service
office administration
Retail Operations
guest relations
counsellor
Store Operations
receptionist
telecalling
Fresher
crm