Urgent requirement For Team Lead-AR
- Savi Infoservices
- 3 - 5 years
- Delhi, NCR
- 4 years ago
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Job Description
Preferred who can join Immediately.
Job Description
- Responsible for supervising the team to work on assigned cases
- Monitor Team's production and SLA delivery
- Keep a record of client KPIs and team's performance against the KPIs
- Monitor the issue logs raised by the client partners and review each issue log prior to being escalated to the customer
- Provide subject matter expertise on Accounts Receivable processes
- Manage and handle effectively escalations raised by the clients
- Provide mentorship, training and coaching to the team
- Adhere to organizational policies and procedures
- Lead by example by demonstrating the highest standards of ethical behavior
- Monitoring and reporting team performance as needed
- Keep the Standard Operating Procedures updated and establish due control mechanisms
- Work with quality and business transformation team to identify, recommend and implement process improvement projects
Job Requirements
To be considered for this position, applicants need to meet the following qualification criteria:
- 4 to 6 years of revenue cycle service delivery management experience
- Account team leadership experience leading 30+ individuals
- Demonstrated expertise in problem - solving and revenue cycle transformation (for e.g. improvement in % of collections, growth of the client account team size etc.)
- Performance record of achievement with great people management & leadership skills
- Strong knowledge of US AR, revenue cycle management for Physician Practices and Hospitals
- Proven track record in problem solving and improving process efficiency through strong analytical and problem-solving skills
- Excellent written & verbal communication skills
- Strong leadership skills with an ability to motivate direct reports
- Develop the team's talent, drive employee retention and engagement.
If interested Send your resume to **@bi********i.com or call 9999755***
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not RequiredPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Savi Infoservices India Pvt. Ltd.Address: 135, 1st FLOOR, UDYOG VIHAR,GURGAON, , , GURGAON, Haryana, India
Location(s): Delhi, NCR
Keyskills: Training AR Team Handling Revenue Cycle Management Denial Handling AR Calling Accounts Receivable US Healthcare Denial Management RCM Medical Billing
Savi Infoservices
Savi Infoservices India Pvt. Ltd. As a medical professional, you want best-in-class medical billing services and collection solutions. SAVI Group focuses on revenue cycle management, including the full life cycle of timely and accurate medical billing and coding to cost-effectively recover the m...
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