Electronics Service Engineer - Automotive @ Shivay Hr Consulting

Job Description

Service Manager / Senior Engineer - Car / Automotive Infotainment & Electronics

Should be BT/BE in Electronics Engineering with 4-8 years experience in

Installing, Demo, Testing, Repairing, and Updating Auto (Car) Electronics Systems Components and Softwares like Multi-media players, Android Players and other Car Electronics accessories (co-axial speakers, woofers, amplifiers, low-noise-amplifiers, rear-seat-entertainments etc.). 

Will be based based in North Delhi.  Would be responsible for  :

1. Service and Testing of Car Electronics Systems, Audio / Video system ,Speakers, Amplifiers, Woofers etc.
2. Coordinating with service centers and other professionals as well as customers to ensure that Service jobs are completed as per company standard ;
3. Ensuring that equipment and products are maintained as per standards and meet.
4. Establishing relationship with staff, vendors, suppliers and other professionals in the field. Manage a team of call Centre executives responsible for smooth escalation of complaints as per TAT metrics of the company.
5. Showing initiative and keeping up track of advancements in electronics.
6. Involved in handling customer escalations, and spare parts management.
7. Provide online technical support to field or on site engineers if required .
8. Provide technical support to client and customers, pre-sales demo of product.
9. Service, troubleshooting, and Updation of Car Electronics systems.
10. Responsible for complete After Sales Support & Service of A/V products of Cars / SUVs
11. Android Car Play and Android Auto

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