Customer Care Representative @ Manfront

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Customer Care Representative

Manfront
0 to 4 Yrs
Mumbai
4 years ago
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Job Description

andling and resolving customer queries and concerns while maintaining the same quality on a call.
Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
Understanding multiple products and processes.
Influencing customers to buy or retain product or service by following a prepared script to give product reference information.
Processing each call in accordance with IL standards and provide/take relevant information and update the system/s accordingly.
Provide the Customer with aclear explanation of the action taken
Ability to understand and handle irate customers.
Maintain Superior quality service by following organization standards.

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: Manfront
Location(s): Mumbai

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Manfront

Manfront is one of the leading company specialize in human resource outsourcing. We have many clients across India and committed to provide quality man power to our valuable clients.

Customer Care Representative @ Manfront

Home > Customer Care Executive