Technical Support Executive @ Intugine Technologies

Job Description

Responsibilities -
Resource would also be required to route unresolvable issues to next level of support
Resource should have a good aptitude towards troubleshooting an issue by thinking in multiple directions
Should have a good understanding of Linux and have exposure in debugging issues, root cause and contribute to the fix with strong technical Background.
Must have good analytical skills to troubleshoot technical issues
Should have scripting, Programming and Debugging Skills
Experience in embedded real-time systems, software defined network functions will be a plus.
Should be familiar with software development life cycle.
Should have solid written and verbal communication skills.
Experience in Vendor interaction will be a plus
Should be major/graduate in Electronics/Computer Science/IT
Perform activities like maintaining, providing technical support for hardware(GPS Devices/IOT) and related servicing software, including configuration, troubleshooting.
Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem

Employement Category:

Employement Type: Full time
Industry: Internet
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: Technical Support Executive

Contact Details:

Company: Intugine Technologies
Location(s): Bengaluru

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Keyskills:   Gps Trouble Shooting Service