Hiring Quality Analyst(Non Voice Process)
- Datamark India Bpo
- 1 - 5 years
- Chennai
- 4 years ago
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Job Description
Warm Greetings from Data Mark!!!We are hiring Quality Analyst for US Non voice process in Ambattur industrial estate.
Roles and Responsibilities
Candidate profile:
- Help to redesigns business processes to maximize quality and efficiency.
- Communicate with clients to understanding the new updates and clarifications.
- Analyzing on the errors and update to the team.
- Provides feedback and acknowledge the Data Processor who contributes an error.
- Performs analysis on the error samples and provides everlasting solution
- Troubleshooting and Provides clarification on doubts for the Data Processor.
- Clearly articulate ideas and thoughts verbally.
- Maintains files of all related quality materials and documentation. Updates and administers applicable database and departmental file systems
- Perform random audits and conduct assessments test on instruction periodically.
- Maintains Change control documents and Base Specification as a source for effective change management process.
- Proficient in Microsoft Office suite.
Candidate profile:
- Education Quality: Diploma or Any Graduate
- 1 year hands on experience in Quality
- Must have good knowledge in Quality Check
- Should have handled 15 team members
- Should have hands on experience in 7 Quality tools
- Six sigma certification is optional
Interested can share your updated resume to "ko*************n@da*****k.net" or reach @ 9994376***.
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Quality
Role: Quality
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: Datamark India Bpo LlpAddress: Prince Info Park, 6th Floor, No. 81B, 2nd Main Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Location(s): Chennai
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Keyskills: QA Quality Analyst 7QC BPO quality Calls Audit Quality Control quality
Fraud Alert to job seekers!
₹ 1,50,000 - 2,50,000 P.A
Datamark India Bpo
Founded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas. We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India.DATAMARK...
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