F&B Service Team Member - Daman & Diu
- delta corp
- 0 - 2 years
- Daman & Diu
- 4 years ago
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Job Description
1. KEY RESPONSIBILITIES Job Summary (Role Summary)The position is responsible in ensuring that prompt and efficient services are provided to the guests in the restaurant. Essential Duties and Responsibilities (Key Activities of the role)
Attends to incoming and outgoing guests in the restaurant.
Takes guest orders when necessary and ensures effective execution of the same.
Ensures that all guests are properly attended to and service is imparted to their satisfaction.
Clear the tables vacated by the guests at the earliest, to ensure quick turnover.
Ensures that trolleys and tables are properly set up and adequate stock of tables, trays and sauces is maintained.
Help increase the average check by recommending and convincing the guests.
Clears room service trays / tables and relay the tray / table for second turnover.
Monitors and ensures smooth operations of assigned section.
Maintains consistency in quality of F&B service / cleanliness of section/s appointed.
Obtains customer feedback during operations to ensure customer satisfaction.
Handles minor complaints and reports them to the Manager for proper action.
Checks set-up prior to start of operations.
Checks cleanliness of section/s prior to and after service.
Ensures cooperation and smooth communication between staff within assigned section/s and other sections/departments.
Checks inventory in assigned section/s for daily requisition.
Respects his/her superiors, addresses him/her with due titles, accepts requests without questioning, cooperates unselfishly, and be a good team worker.
Ensures that all service standards are always followed.
Behaves in a friendly and hospitable manner to all guests, customers and staffs.
Performs all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adheres to procedures and achieve a high standard leading to total guest and Company satisfaction.
Updates oneself and follow security/fire/safety procedures according to Companys rules and regulations.
Attends departmental meeting and training when requested.
Always be clean and properly dressed while on duty. Ensures at all times to have short and clean fingernails; have trimmed and clean haircut for men and moderate brushing for women and be aware of personal hygiene at all times.
Ensures no visible piercing other than regular female stud earrings to be seen whilst on duty.
Performs other duties that may be assigned by immediate superiors from time to time. Qualifications
A bachelors degree preferably of BS Hotel and Restaurant Management or a Diploma course in Hotel Management Experience
At least 6-12 months of relevant experience in a Hotel Food and Beverage environment an advantage
Job Classification
Industry: Travel , Hotels , Restaurants , Airlines , RailwaysFunctional Area: Hotels, Restaurants,
Role Category: Food & Beverage
Role: Food & Beverage
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not RequiredPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: THE DELTINLocation(s): Daman & Diu
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Keyskills: hostess customer satisfaction beverage room service hotel management restaurant management b service Waiter food Steward guest service associate
Fraud Alert to job seekers!
₹ 1,50,000 - 1,75,000 P.A
delta corp
THE DELTIN is a luxury Five Star Hotel located in a fabulous setting in Daman with 176 opulent rooms, Specialty Restaurants, a grand Pool, Spa and Health Club, world-class conference facilities and Banquet Rooms, and it's an entertainment and gaming destination. It is about a company who understands...
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