Walk In | Gold Appraiser & Cce - Iifl @ IIFL Finance

Job Description

Greetings from IIFL Finance LTD

We are hiring Gold Appraiser & Customer Care Executive for Gold Loan branches.

Kindly share your updated cv to ma***************i@ii*l.com

Walk in Date: 20th November 2020
India Infoline Finance Ltd.
No.211, Ground Floor, Theni Main Road,

Pp Chavdi, Kalavasal, Madurai - 625016

Contact Person: Gnanalakshmi/7402228***

Gold Appraiser :-

1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.

Customer Care Executive :-

1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after sales service to existing customers and obtain references from them to increase customer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calling.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.

Interested candidates can directly walk In on above mentioned address

Perks and Benefits

Incentives

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: IIFL Finance LTD
Location(s): Madurai

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Keyskills:   branch handling gold loan executive gold valuation gold loan assistant branch manager gold officer customer service branch manager branch head