Greetings from IIFL Finance LTD
We are hiring Gold Appraiser & Customer Care Executive for Gold Loan branches.
Kindly share your updated cv to ma***************i@ii*l.com
Walk in Date: 25th November 2020
India Infoline Finance Ltd.
No. 139, First floor, Vairam Plaza,
Aarthy theatre Road, Dindigul - 624001
Contact Person: Suresh/9042242***
Gold Appraiser :-
1) To ensure 100% right valuation - capturing right cartage, proper stone deduction etc.
2) Adhering to high ethical standards and comply with all the laid down processes/policies - KYC adherence, maintaining all-important registers etc.
3) To provide high-quality customer service, prompt resolution of queries pre & post loan disbursal.
4) Supporting branch staff in business development activities & helping to achieve branch targets.
Customer Care Executive :-
1)Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
2)proper catchment areas.
3)Sales & marketing activities on daily basis for generating the business
4)New KYC generation (New CUID) & customer service of a GL Branch.
5)Attend customer queries about IIFL gold loan & its various schemes.
6)Provide after sales service to existing customers and obtain references from them to increase customer base.
7)Verify customers KYC & complete online registration. Call customer as per CRM lead (Winback, Customer Referral & Leaders app fresh leads)
8)Generate leads by Marketing activities (Cold) and reference calling.
9)Call customers for interest collection.
10)Ensure proper customer relation for renewal & reference.
11)Handle front desk activity & maintain data on CRM . Drive cross-selling of other financial instruments of IIFL.
Interested candidates can directly walk In on above mentioned address
Perks and Benefits
Incentives
Keyskills: branch handling gold loan executive gold valuation gold loan assistant branch manager gold officer customer service branch manager branch head
IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broking, financial product distri...