Sales Officer - Hyderabad @ ICICI Bank

ICICI Bank offers a wide array of financial products like Savings Account, Current Account and Salary Account etc. to its customers in both rural and urban markets. Our Sales Officers are the first level of customer interaction who are responsible for creating new client relationships as well as deepening our relationships with the existing clients by offering them other financial products. All Sales Officers are assigned specific product and a specific geography, wherein they can identify new customers for the given product.

Job Responsibilities:

• Generate new customer leads through variouschannels
• Proactively identify sales prospects andconduct business development activities in the geography assigned Followup on new leads and referrals to generate business
• Achieving the monthly sales targets, assignedto him/her, for various products and services
• Cross sell assets and fee products
• Follow the various internal guidelines andprocedures of the bank
• Ensure customer satisfaction through regularengagement
• Resolve customer queries/issues andfacilitate customer service
• Maintain periodic status reports, includingdaily activity report and calls/follow-ups made

Competencies:

• Passion (must take initiatives and not avoidtargets)
• Socially Confident (able to start aconversation with new people easily and be confident in the interaction)
• Perseverance Resilience (able to makerepeated attempts and bounce back from setbacks, able to try new methods ofengagement in case of a setback)
• Problem Solving Closure (when facedwith a problem, must be able to identify and seek help from the right peoplewithout hesitation. Able to keep commitments made to others and ensure that thetask is complete)

ReportingTo:

• Branch Sales Manager/ Branch Manager

Eligibility Criteria:

• Graduatein any discipline with experience upto 4 years (Engineers MBA noteligible)